Carriers deny claims for missing paperwork, late filing and weak valuation far more often than for the damage itself. We build the file properly the first time — documentation, valuation, filing and follow-through — so the claim gets paid instead of shelved.
Whether the loss is a single damaged pallet or a warehouse-wide discrepancy, the work is the same: establish what happened, prove what it was worth, and press the claim until it settles.
We prepare and file loss and damage claims against carriers, brokers and cargo insurers — assembling the BOL, delivery receipts, photographs, repair or replacement costs and a defensible valuation, then handling the correspondence through to settlement.
Independent inspection of damaged shipments — extent of loss, cause where it can be established, salvage value and whether the goods can be reworked or resold. Documented to the standard an adjuster expects.
Physical counts and reconciliation for warehouses, 3PLs and distributors — cycle counts, full wall-to-wall inventories, and investigation of shrinkage and discrepancies against system records.
A carrier does not have to pay a claim that is filed late, valued loosely or missing its supporting documents. Under the standard nine-month filing window, a claim that sits on someone's desk for a quarter is already half spent — and a claim valued at "about what it cost us" invites a counter.
We do this work daily. The difference between a paid claim and a denied one is usually the file behind it.
Send the shipment details and whatever documentation you already have. We will tell you quickly whether there is a claim worth pursuing — and if there is not, we will say so.
Bill of lading, delivery receipts, photographs, inspection findings, invoices and a defensible valuation, assembled into the package the carrier or insurer actually requires.
We submit the claim, track acknowledgement and deadlines, answer requests for further information and push back on low or unsupported offers.
Recovery is paid over with a clear accounting of what was claimed, what was recovered and why any difference exists.
Freight damage lands on whoever cannot pass it on. Usually that is the party with the least time to chase it.
Send us the details and we will tell you whether it is worth claiming — no charge for the assessment, and no obligation either way.